SPECIALS | RATES

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TERMS & CONDITIONS


Child Policy

• Children of all ages are accommodated at The Last Word Constantia
• Children from 3 years and older are accommodated at The Last Word Franschhoek and Long Beach
• Should the entire hotel be booked for a group then children of all ages are welcome
• Children from 12 years and older are considered adults and will have to take their own room at the applicable rates
• Children up to the age of 11 years may share with parents in certain room categories
• Children sharing with their parents will be charged R750 per child per night (nett rate)

Travel Information
Insurance

• We highly recommend that travel insurance is taken out

Transfers
• Transfers can be arranged with reservations at an additional charge
• All transfers are handled by in-house drivers at each hotel
• Complimentary shuttle service runs daily from The Last Word Constantia to the V & A Waterfront, departing at 10h00 with the pick-up from the Waterfront collection point at 16h00. Due to tight scheduling the drivers will only wait a maximum of 5 minutes after departing times. Please arrange in advance with management as these will only run with prior arrangement.

Payment
• 30% deposit payable at time of booking
• Balance to be settled on departure from hotel with any other extra’s

Cancellations
• Only written cancellations will be accepted. Ensure to receive an acknowledgment of cancellation from the Reservations Manager
• In the event of a cancelleation, the 30% deposit will be lost
• Cancellation for medical reasons will require proof in the form of a valid detailed doctors certificate
• In the event of an early departure the full extent of stay as originally booked and confirmed will be charged